This privacy policy sets out how Hazel Ann uses and protects any information you give us when you use this website.

Hazel Ann is committed to ensuring that your privacy is protected. Should you provide certain information by which you can be identified when using this website, then you can be assured that this privacy statement will only use it.

Hazel Ann may change this policy from time to time by updating this page. You should check this page repeatedly to ensure that you are happy with any changes. This policy is effective from April 2021.

What we collect

We may collect the following information:

• name and job title
• contact information, including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and offers

What do we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information that you find interesting using the email address you provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis, and the data is removed from the system. We use other cookies to customise content and advertising and to provide social media features.

Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

These are the cookies we use:

_fbp used to serve relevant ads on the Facebook Platform.

_ga used to distinguish unique visitors by Google Analytics. 

_gid used to distinguish visitors.

_gat used to determine how many visits are made to the site.

frontend_cid is necessary for the functionality of the site for e-commerce.  

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you want to avoid the information used by anybody for direct marketing purposes.
• Suppose you have previously agreed to us using your personal information for direct marketing purposes. In that case, you may change your mind by writing to or emailing us at sales@hazelann.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties, which you may find interesting if you tell us that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. Please write to Hazel Ann if you would like a copy of the information held on you.

If you believe any information we are holding on to you needs to be corrected or completed, please email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

Stripe

We use Stripe for payment, analytics and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.